Refund Policy

REFUND POLICY

Hey, we get it’s hard to trust a product that sounds too good to be true. That’s why we’re proud to offer our 90-day money-back guarantee! How to claim your money back:

  • After the day your order is delivered, you can call us at (570) 569-1151 to claim your “90 Day Money-Back Guarantee”. Opened and unopened products are eligible for return.

  • A return merchandise authorization (RMA), return authorization (RA), or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product’s warranty period.

  • If you are not completely satisfied with the performance, email a customer care representative via the same email chain sharing your review and money-back request.

  • Once approved, return the product via trackable mail service within 90 days from the delivery date to the address provided by our customer care representative.

  • Incomplete, indecipherable, or illegible claims will be deemed invalid. Real postage costs for the sending and return of the product are the full responsibility of the claimant and will not be refunded.

  • Once returned, you will get your refund within 30 days from the date of receiving the product.

  • Our return address is 3145 Geary Boulevard, 265, San Francisco, CA 94118.